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New: State of Nonprofit Digital Engagement Report 2022

The ways nonprofits engage with the people they serve is changing. Digital communications used to be a nice-to-have, but now 89% of nonprofits say it is critical to their missions.’s first State of Nonprofit Digital Engagement report highlights new industry trends, priorities, and successful strategies for using digital communications to create impact. Read on for insights on how nonprofits are transforming program delivery as well as the digital preferences of program participants and beneficiaries.

Read the report

 The Trevor Project 

Create the Future of Nonprofit Program Delivery in 2022

The COVID-19 pandemic upended many nonprofits’ way of delivering resources and connecting with their constituents. Instead of finding band-aid solutions, nonprofits innovated using digital communications to serve more people than ever before.

In this brand new ebook, learn how organizations like World Central Kitchen and Debt Free London are using digital tools like alerts, IVRs, and contact centers to accelerate their impact in 2022.

Download the ebook

Here’s How Twilio Works 

Connect your community with the leading platform for Voice, SMS, and Video

Twilio uses the power of the cloud to connect you with your supporters, beneficiaries, and volunteers, anywhere in the world. You create web and mobile communications as simple or ambitious as you need, and seamlessly integrate them into your current systems, such as your website or CRM.

 United We Dream 

Build your own solution, or work with a partner

If you’re a developer, build your Twilio solution in the programming language you prefer. Or, we can connect you with an expert in our partner network who can offer a prebuilt solution or build a solution for you.

 Susan Black/The Bike Project 

Pay as you go pricing

Only pay for what you use, and scale up on demand. You can build, test, and deploy without an expensive upfront investment or monthly licensing fees.

Try Twilio — through our Impact Access Program, we offer nonprofits and social enterprises a $500 kickstart credit and exclusive nonprofit pricing.




We invite social impact organizations to sign up for the Impact Access program to receive a $500 kickstart credit and exclusive discounts on Twilio.


Create a Twilio Account

After creating an account, you’ll be directed to the sign up page.

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Sign up for Impact Access

You’ll need to provide documentation to verify program eligibility.