How to Use Twilio for Salesforce to Reach Your Audience

Twilio for Salesforce is the easiest way to send and receive SMS messages from Salesforce. In just a few minutes you can install, configure, and start messaging with your audience using Salesforce Leads, Contacts, Person Accounts, and Process Builder.

In this demo, we’ll show you how to:

  • Create SMS conversations with contacts and leads
  • Manage conversations with the group inbox
  • Trigger SMS with Process Builder and integrate a chatbot
  • Send bulk SMS through campaigns
  • Report on messaging activity
  • Extend your communications to any channel with the Twilio Apex API library