Communications can save lives

Twilio powers communications to help over 1.7 million people in crisis each year


Get People in Crisis the Help they need, right when they need it

In a moment of crisis, the right communication at the right time can be the difference between hope and despair, and in some cases, life and death. That’s why launched the Crisis Response & Prevention Initiative to commit our technology, funding, and time to support organizations serving communities in crisis.

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We are focused on the areas of crisis response where our unique assets can have the most impact:

Personal Crisis Intervention

Build the next generation of crisis lines to help meet the sharply increasing demand for crisis counseling

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Disaster Response

Empower communities with the tools they need to be more resilient to large-scale disasters

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Emergency Services

Equip first responders and the public with communications technology to provide effective and equitable emergency care

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Crisis Response Grantees and Technology Network

As part of our commitment to Crisis Response & Prevention, has given over $7MM in grant funding to nonprofit organizations serving communities in crisis, focusing our efforts in areas where our resources can have the most impact.

We’re building a coalition of leaders who are creating the future of crisis communications, and working hand-in-hand to ensure that Twilio can provide the purpose-built technology needed to address these urgent problems.

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We invite social impact organizations to sign up for the Impact Access program to receive a $500 kickstart credit and exclusive discounts on Twilio.

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Learn how Twilio can help you serve more people in crisis

Getting started with

Sign up for impact access

We invite social impact organizations to join the Impact Access Program for kickstart credits and exclusive discounts